Shipping and Payment Policy
Payment and dispatch
The following terms and conditions apply:
The products are delivered all over the world.
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
We charge a flat shipping fee of 4.99 EUR per order. For express delivery within Germany we charge 15.99 EUR.
From an order value of 120.00 EUR we deliver free of shipping costs.
Collection in person is possible by prior arrangement at our location Stephanstraße 51, 10559 Berlin. No shipping costs apply for collection. Payment is made during the ordering process; we do not accept cash on site. We will inform you by e-mail as soon as the goods are ready for collection.
Deliveries to foreign countries:
We charge flat shipping fees for deliveries abroad as follows:
EU: 7.99 EUR / Express 29.99 EUR
Worldwide: 19.99 EUR / Express 35.99 EUR
USA: 29.00 USD / Express 49.99 USD
Switzerland and Liechtenstein: 14.99 CHF incl. customs clearance
Deliveries to the USA are shipped DDP (Delivered Duty Paid). We bear the applicable US import duties and taxes; no additional costs arise for you on delivery. For deliveries to other countries outside the European Union, customs duties, import taxes and handling fees may apply, which are to be borne by you.
From an order value of 120.00 EUR, we deliver shipments to foreign countries free of cost.
Provision of digital content:
Digital content (data created and delivered in digital form) is not subject to shipping charges. Digital content will be sent to you as a file by e-mail within 24 hours after the conclusion of the contract (in case of agreed prepayment after the time of your payment instruction).
Digital content is provided to you via a link communicated by e-mail.
The sending of this e-mail with access data for the provision of the digital content takes place within 24 hours after conclusion of the contract (in case of agreed prepayment after the time of your payment instruction).
Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 5 working days, for deliveries abroad within 5-20 working days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
Accepted Payment options
- Prepayment via transfer
via PayPal Checkout:
- Payment via PayPal
via Shopify Payments:
- Payment via credit card / debit card
- Payment via Shop Pay
- Payment via Apple Pay
- Payment via Google Pay
- Payment via Klarna
- Bancontact, BLIK, EPS, MobilePay
In case of questions, please contact us at the contact details mentioned in the Legal Notice.
